Find answers about our Exchange, Wallet & AI Trading Bots
Click "Get Started" or "Register" and fill in your details. You'll need to provide your name, email, phone number, and create a password. After registration, verify your email to activate your account.
KYC (Know Your Customer) is an identity verification process required for security and compliance. Upload a government-issued ID and proof of address in the KYC section of your account. Verification usually takes 1-2 business days.
If you don't have cryptocurrency yet, you can easily purchase it with your credit/debit card or bank account through these trusted platforms:
After purchasing crypto on any of these platforms, you can transfer it to your Nuvendex wallet address.
Need help? Contact our support team for step-by-step guidance on buying and depositing cryptocurrency.
Go to the Deposit page, select your cryptocurrency, and you'll receive a unique wallet address. Send your crypto to this address, and it will appear in your account after network confirmations.
Navigate to the Swap page, select the cryptocurrency you want to exchange FROM and the one you want TO. Enter the amount, review the exchange rate, and confirm the swap. The transaction is instant.
We charge a small fee on swaps and withdrawals. Deposits are free. Swap fees are typically 0.5% of the transaction amount, and withdrawal fees vary by cryptocurrency.
Go to the Withdraw page, select your cryptocurrency, enter the recipient address and amount, then confirm. Withdrawals are processed after admin approval for security.
Our AI-powered trading bots use machine learning and artificial intelligence to analyze market patterns and execute trades automatically 24/7. The AI adapts to market conditions in real-time for optimal performance.
We offer AI Grid Trading Bots (ML-optimized volatility trading), Smart DCA Bots (AI-timed dollar-cost averaging), and AI Scalping Bots (neural network micro-trend detection). Each uses advanced algorithms for different strategies.
Visit the Trading Bots page, choose an AI strategy, allocate funds, set your risk parameters, and activate. The AI will continuously optimize and execute trades. Monitor performance from your dashboard.
Yes! We use bank-level security including SSL encryption, password hashing, and secure session management. We recommend enabling 2FA for additional protection.
Go to Settings, click on "Change Password," enter your current password and new password, then confirm. Use a strong password with letters, numbers, and symbols.
Click "Forgot Password" on the login page and follow the instructions sent to your email to reset your password.